Software Programs
Software Programs Could be More User Friendly
Yes, it's true, software programs could be made more user friendly.
Have you ever bought a software program, or gone to a website to use one online and come away scratching your head because you could not make heads or tails of how it worked?
I'm sure all of us who are technically challenged have had this experience.
The documentation that accompanies software programs come in many forms, and sometimes none at all.
I can only assume that the people writing these programs are so tech savvy and only come in contact with others who have the same level of expertise, that they blindly assume we will know how to run and implement the software.
A good instruction manual can go a log way in helping. The optimum is when a video tutorial is offered along with written instructions on how to use the software program.
Many people are coming online who have either valuable services or products to market, but who are not greatly tech savvy. It is my hope that developers will take this into consideration, and more often include the necessary material to help learn the features and uses of their software programs.
The Internet is a wonderful medium filled with talented people who create many useful software programs, it will only be made better by a little more concern for customer service.
Software Programs